SHIPMENTS AND RETURNS
YOUR PACK SHIPMENT
Packages are generally dispatched within 1 or 2 days after receipt of payment. and are shipped via Swiss Post with a tracking number Please contact us if you require another delivery method, knowing that this may incur additional costs. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipments for SWITZERLAND and FRANCE are FREE
Shipping fees include handling and packing fees as well as postage and insurance costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Boxes are amply sized and your items are well-protected.
Return of your parcel
Except in the case of a defective item or a delivery error on the part of Espace Temps, the return costs are the responsibility of the customer, who also assumes the risks until receipt of the package by Espace Temps.